Communication Skills On-Line is part of Clinical Skills Online and was created to provide an example of a consultation demonstrating some of the objectives and skills included in the Calgary-Cambridge Guide (Silverman J, Kurtz S, Draper J. Skills for Communicating with Patients. 2005. Radcliffe Medical Press: Oxford). The video clips illustrate the different phases of a clinical interview. This consultation takes place in a hospital outpatient clinic.
This video clip illustrates the closing of the consultation. The doctor aims to confirm the established plan of care, checks the patient understands what the next steps will be, and does a final check for any other questions that the patient may have.