History taking – Phase One: Initiating the session

Communication Skills On-Line is part of Clinical Skills Online and was created to provide an example of a consultation demonstrating some of the objectives and skills included in the Calgary-Cambridge Guide (Silverman J, Kurtz S, Draper J. Skills for Communicating with Patients. 2005. Radcliffe Medical Press: Oxford). The video clips illustrate the different phases of a clinical interview. This consultation takes place in a hospital outpatient clinic.Initiating the Session
This video clip illustrates the beginning of the clinical interview. The objectives of this phase include establishing initial rapport with the patient and identifying the reason for the consultation.

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