History taking – Phase four: Explanation & planning II

Communication Skills On-Line is part of Clinical Skills Online and was created to provide an example of a consultation demonstrating some of the objectives and skills included in the Calgary-Cambridge Guide (Silverman J, Kurtz S, Draper J. Skills for Communicating with Patients. 2005. Radcliffe Medical Press: Oxford). The video clips illustrate the different phases of a clinical interview. This consultation takes place in a hospital outpatient clinic.

Shared decision making
This video clip illustrates planning and shared decision making, whereby the doctor answers some of the patient’s questions regarding possible treatment options.


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